General
Fair is a modern vehicle protection company built for people who are tired of feeling misled, upsold, or ignored by traditional warranty providers. We offer extended car warranties that are easy to understand, flexible to use, and backed by real customer support. Our goal is simple: protect you from expensive car repairs without the confusion or pressure tactics. We’ve redesigned the experience to be as straightforward and customer-friendly as possible.
Unlike legacy warranty companies that bury customers in fine print and robocalls, Fair is built for transparency, trust, and tech-forward convenience. We waive typical hidden fees and talk about coverage transparency. You won’t find pushy sales reps here — just real coverage, honest pricing, and a smooth, digital-first experience. We believe protecting your car should be as simple as paying your phone bill, and we’ve built Fair to deliver exactly that.
Getting started with Fair is quick and hassle-free. Just head to our website, enter your vehicle information, and get a personalized quote in minutes. Once you select the coverage plan that fits your needs, you can check out online and get your contract delivered instantly upon completing onboarding. No phone tag, no haggling — just fair coverage from day one.
Yes, you can cancel your Fair plan anytime. If it’s within the first 30 days and you haven’t filed a claim, you’ll get a full refund. After that, we offer prorated refunds based on the time and mileage left on your plan. We don’t believe in locking people into something that no longer works for them — that’s just not Fair.
If you sell your vehicle, you can transfer your Fair warranty to the new owner. This can actually increase the resale value of your car, since buyers often see a transferable warranty as a sign the car’s been well cared for. Just reach out to our team, and we’ll walk you through the quick transfer process.
No — Fair offers vehicle service contracts, which are different from auto insurance. While insurance typically covers accidents or external events, our protection plans cover mechanical and electrical failures after your factory warranty expires. It’s about peace of mind for things that insurance doesn't cover — not collisions.
Fair focuses on everyday vehicles — so exotic cars, commercial vehicles, and heavily modified or off-road builds may not be eligible. We also exclude salvage titles. When you check your eligibility, we’ll let you know immediately if your vehicle qualifies, so there’s no guesswork.
We offer flexible, monthly subscription pricing, or pay in full with no long-term contracts or large upfront payments. Everything is billed transparently, and you can cancel anytime. It’s designed to fit your budget while giving you full control.
Yes — most Fair plans include a 30-day or 1,000-mile waiting period from the date you sign up. This helps us protect the program from fraud and ensures a fair experience for everyone. After that, your coverage kicks in and you’re protected.
Coverage
Fair covers the major mechanical and electrical components that are most likely to fail — including the engine, transmission, cooling system, air conditioning, drivetrain, and more. Depending on your plan, you can also add high-tech coverage and additional perks. You’ll always see exactly what’s included before you buy.
We’re upfront about what we don’t cover so you’re never caught off guard. Routine maintenance like oil changes, brake pads, wiper blades, and tires are not included. Cosmetic issues such as paint damage or upholstery wear aren’t covered either. LastlyWe also don’t cover pre-existing conditions or damage caused by neglect, misuse, or accidents. Our job is to protect you from unexpected, expensive mechanical failures — and we’re proud to do just that with total transparency.
Yes! Most Fair plans come with complimentary roadside assistance, which includes towing, jump-starts, flat tire help, and lockout service. It’s one more way we help keep you moving — even if the issue isn’t a major breakdown.
Yes — we offer multiple plan tiers and optional add-ons so you can choose the level of coverage that fits your needs and budget. Whether you want basic powertrain protection or full-coverage with tech components, there’s a Fair plan for you.
Modifications can affect your eligibility. Some cosmetic upgrades are fine, but performance-enhancing or structural mods may void coverage. If you’re unsure, just reach out before making any changes and we’ll guide you.
Fair coverage is month-to-month or long term, which means it lasts as long as you need it. You can keep your plan active for years, cancel anytime, or switch vehicles if your needs change.
No — your Fair plan pays automatically each month for the term you selected , so you’re always protected. If you want to extend beyond your first membership we will remind you to to re-enroll. You’ll receive reminders and can manage your plan anytime through your account.
We don’t currently support pausing plans, but you can cancel at any time and re-enroll when you’re ready. Just note that if you cancel, the waiting period may apply again when you return.
You can transfer your Fair coverage to the next owner — which can increase your car’s resale value — or cancel your plan entirely. If you get a new car, you can start a new Fair plan for your next vehicle in minutes.
Claims
Filing a claim with Fair is simple and streamlined. You can log into your Fair dashboard online or on our app to start a claim in just a few clicks. You can also call our claims team directly if you prefer to speak with someone. Either way, we’ll guide you step-by-step to make sure everything goes smoothly.
You have the freedom to take your vehicle to any licensed repair facility or dealership of your choice. We don’t restrict you to a narrow network. That means you can stick with a trusted local mechanic or use a shop you already know — as long as they’re licensed, we’ll work with them directly.
Yes — pre-approval is required before any covered repairs are made. This ensures the claim is valid and that the shop knows exactly what’s covered. Getting approval is quick, and we’ll work with the repair facility directly to make sure there are no surprises when it’s time to pay.
Most claims are approved the same day — often within hours. We know car repairs are time-sensitive, and our team prioritizes speed without compromising accuracy. For urgent issues, we can expedite approvals to get you back on the road quickly and with confidence.
Yes — most Fair plans include a flat deductible, typically around $100 per repair visit. This is disclosed up front when you sign up, and it’s the only out-of-pocket cost you’ll face for covered repairs. It’s designed to keep costs low and predictable while discouraging misuse.
Absolutely. Once your claim is submitted, you can view its status in real time inside your Fair account. You’ll see updates on approvals, shop communication, and payments — all in one place. We believe staying informed should be easy, not a hassle.
Absolutely. Once your claim is submitted, you can view its status in real time inside your Fair account. You’ll see updates on approvals, shop communication, and payments — all in one place. We believe staying informed should be easy, not a hassle.
Yes — keeping up with regular maintenance (like oil changes and inspections) is essential to keeping your plan valid. We recommend saving digital or physical receipts from your service visits. If there’s ever a question about eligibility, these records help support your claim.
Yes — one of the best parts about Fair is that we pay the repair shop directly. You won’t need to cover the repair out-of-pocket and wait for a reimbursement. Once a claim is approved, we handle payment behind the scenes so you can just focus on getting your car fixed.